Making a good first impression in a medical or dental office can make or break the patient-doctor relationship. For most offices this means that your first impression will be your telephone. Patients will evaluate your professionalism based on their first call.
If you utilize an automated attendant, is it professionally voiced? It should be. National studies indicate an average of 7 to 10 callers will be placed on hold during contact. Today, callers expect and prefer learning more about about your practice, services and health tips during that brief time.
On hold messaging from Tele-Client will give your office the professional sound patients expect to hear. That time can be used to inform patients about new procedures, insurance matters, doctors biographies and accomplishments, just about anything you can think of.
In office, our digital signage can engage patients with
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other information as well as videos, TV, web content and virtually any type of visual materials. Digital signage can ease the anxiety a new patient may feel in a new place. Call today to schedule a no obligation demo on either of these technologies.